no refund policy — digital products & courses

Site and seller
This no refund policy (“Policy”) governs purchases of digital products, downloads, subscriptions, and online courses (collectively, “Digital Products”) offered at childrens-books.incrediblesecret.info (“Site”).

By purchasing any Digital Product on the Site, you acknowledge and agree to this Policy.

1) all sales are final (no refunds or exchanges)

All purchases of Digital Products are final, non-refundable, and non-exchangeable. This applies under all circumstances, including without limitation:

• change of mind, dissatisfaction with content, or perceived lack of value;

• accidental purchase, duplicate purchase, or other user error;

• technical issues (e.g., device incompatibility, connectivity problems, platform outages);

• access revocation or service discontinuation (temporary or permanent);

• delays, interruptions, unavailability, content modifications, or curriculum updates;

• events beyond our reasonable control (force majeure), such as power failures, internet disruptions, or third-party platform failures.

Where applicable law provides you with non-waivable consumer rights (e.g., mandatory “cooling-off” rights), we will honor those rights to the minimum extent required by law. Nothing in this Policy limits statutory rights that cannot be excluded.

2) delivery and access

Digital Products are delivered by immediate download, streaming, or account-based access. Delivery is deemed complete when the product is made available for download or access is provisioned to your account or email.

3) technical requirements and responsibility

You are solely responsible for verifying that your device, software, and internet connection meet the minimum requirements for accessing Digital Products. We do not guarantee compatibility with any particular device, operating system, browser, or network environment.

4) account sharing and misuse

Access credentials are personal and non-transferable. Unauthorized sharing, copying, redistribution, or public display of Digital Products violates our terms and may result in access suspension or termination without refund.

5) discontinuation, suspension, and changes

We may update, suspend, or discontinue any Digital Product or feature at any time (for example, to maintain security, comply with law, or improve the offering). No refunds or credits will be issued due to such updates, suspensions, or discontinuations, except where required by law.

6) chargebacks and payment disputes

You agree not to file chargebacks for reasons covered by this Policy. If you initiate a chargeback, we may provide this Policy and delivery logs to the payment provider to demonstrate fulfillment. We reserve all rights to recover fees, costs, and expenses arising from improper chargebacks.

7) disclaimers and limitation of liability

To the maximum extent permitted by law, Digital Products are provided “as is” and “as available,” without warranties of any kind, express or implied, including warranties of merchantability, fitness for a particular purpose, title, and non-infringement.

To the maximum extent permitted by law, we shall not be liable for any direct, indirect, incidental, special, consequential, exemplary, or punitive damages, including but not limited to lost profits, lost data, business interruption, loss of goodwill, or other intangible losses, arising out of or related to: (a) your purchase, access, or use of (or inability to use) any Digital Product; (b) access revocation, suspension, or service discontinuation; (c) technical failures; or (d) force majeure or third-party actions.

Where liability cannot be excluded as a matter of law, our total aggregate liability for any claim relating to a Digital Product is limited to the amount you paid for that specific Digital Product.

8) severability

If any provision of this Policy is found invalid, illegal, or unenforceable, that provision will be enforced to the fullest extent permissible and the remaining provisions will remain in full force and effect.

9) governing law and venue (choice of law)

This Policy, and any dispute, claim, or controversy arising out of or relating to it or to any Digital Product, shall be governed by and construed in accordance with the laws of the Province of Ontario and the federal laws of Canada applicable therein, without regard to conflict-of-laws rules. You irrevocably submit to the exclusive jurisdiction of the provincial and federal courts located in Toronto, Ontario, for the resolution of any such disputes, and waive any objection to venue or forum non conveniens. If you are a consumer residing in a jurisdiction that grants you mandatory local consumer protections or venue rights, this clause applies only to the extent permitted by that law.

10) updates to this policy

We may revise this Policy from time to time. Changes take effect upon posting to the Site unless a later effective date is stated. Your continued purchase or use of Digital Products after the effective date constitutes acceptance of the revised Policy.

11) contact

Questions about this Policy or Digital Products may be sent to: nedkelly462003@gmail.com